Privacy Policy

1. Introduction

MDG Aviation Limited (“MDG,” “we,” “us,” or “our”), headquartered at 5623 Spruce Avenue, Castle Rock, CO 80104, United States, is committed to protecting the privacy of our clients, website visitors, and prospective customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you voluntarily provide it to us:

• Full name
• Email address
• Phone number
• Mailing address
• Company name and title
• Aircraft ownership and acquisition preferences
• Financial information relevant to aircraft transactions (provided directly to our finance team)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and geolocation data
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Cookies and similar tracking technologies

2.3 Communication Data

When you communicate with us via phone, email, SMS, or our contact forms, we may collect and retain the contents of those communications, including your consent preferences for SMS and marketing communications.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide aircraft acquisition advisory and consulting services
• To respond to your inquiries and fulfill your requests
• To send you transactional communications, including appointment confirmations and deal updates
• To send you SMS notifications and appointment reminders (with your consent)
• To send marketing communications about aircraft listings, market updates, and newsletters (with your consent)
• To improve our website, services, and customer experience
• To comply with legal obligations and regulatory requirements
• To protect against fraud and unauthorized transactions
• To facilitate the aircraft acquisition process, including due diligence, legal, and financial closing

4. SMS/Text Messaging Policy (A2P Compliance)

MDG Aviation Limited may send SMS/text messages to the phone number you provide to us, subject to your explicit consent. By opting in, you agree to receive the following types of messages:

• Transactional Messages: Deal updates, inquiry confirmations, document requests, and acquisition status notifications.
• Appointment Reminders: Meeting confirmations, scheduling updates, and consultation reminders.
• Marketing Messages: New aircraft listings, market reports, promotional offers, and newsletters (only if you opt in separately).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. We use:

• Essential Cookies: Required for website functionality (session management, authentication).
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements (only with consent).

6. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist in operating our website and services (e.g., email services, SMS platforms, payment processors).
• Legal and Financial Partners: Attorneys, financial advisors, escrow agents, and compliance professionals involved in your aircraft acquisition.
• Regulatory Authorities: When required by law, regulation, or legal process (e.g., DGCA, FAA, customs authorities).
• Business Transfers: In connection with a merger, acquisition, or sale of company assets.

All third-party service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

7. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For aircraft acquisition clients, records may be retained for up to 7 years following the completion of a transaction for regulatory and compliance purposes.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out of Marketing: Unsubscribe from marketing emails and SMS at any time.
• Data Portability: Request your data in a structured, machine-readable format.
• Withdraw Consent: Withdraw previously given consent for data processing.

To exercise any of these rights, contact us at arin.dg@mdg-aviation.com or +1 (720) 581-0980.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information. To make a CCPA request, contact us using the information below.

11. International Data Transfers

As a company with operations in the United States and on-ground representation in India, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised “Last Updated” date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

14. Contact Us